Cannot restart the Atlassian Confluence service on Windows

When the Atlassian Confluence wiki is installed on a Windows server, it frequently becomes unavailable. Sometimes it is possible to restart the Atlassian Confluence Windows service, but most of the time the Stop phase times out with:

Windows could not stop the Atlassian Confluence service on Local Computer.
Error 1053: The service did not respond to the start or control request in a timely fashion.

To make Atlassian Confluence work again

  1. Open Task Manager,
  2. End the tomcat…exe process,
  3. Start the Atlassian Confluence Windows service.

Enable File Level Authentication or set SSL requirements in IIS 7 and 7.5

In Windows Server 2008 and 2008 R2 the Internet Information Services (IIS) Manager looks different from theĀ  IIS 6 version.

To set file level attributes, like authentication, SSL requirement, follow the steps below:

  • Start Internet Information Services (IIS) Manager
  • On the left side select the application you want to administer.
  • At the bottom of the middle pane select the Content View tab to view the files of the application.
  • In the middle pane right click the file you want to administer and select Switch to Features View in the drop down menu.
  • In the middle pane double click the Authentication, SSL Settings, or any other icon you want to make changes to.